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GAMING, Entertainment & Hospitality
Our founding team has been building solutions for this industry for nearly 20 years.
We’ve worked for hundreds of different casinos (both corporate and tribal), countless resort hotels, entertainment companies, lotteries, restaurants, iGaming companies, sports betting companies, game studios, and more. We also work for most of the major gaming technology companies. We even work with the FinTech companies, data companies, security companies, and POS & PMS companies in this space. There is not another team out there that knows this vertical better than we do.
At last count, the booking engines, marketing platforms, and games that we built for this industry alone have won over 80 different awards (that we know of!)
AI That Works in
the Real World
Plan A helps gaming and hospitality companies put AI to work across loyalty, personalization, guest service, marketing and operations. This can include AI agents, recommendation engines, conversational experiences, predictive analytics and automation, all integrated with the casino, resort and loyalty platforms already in place.
TOP 3 Ways we can help
Project-based Work
We can create kiosk solutions, digital room keys, restaurant POS systems, slot accounting systems, online or land-based games, hotel PMS systems, data management tools, automation platforms, offer management platforms, digital tickets and digital wallets, iGaming player account management systems, CMS integrations, apps, you name it.
Dedicated Talent
We hire just 0.4% of our applicants so that you can get the best of the best. We can provide you with amazing developers, QAs, BAs, DevOps engineers, architects, UI/UX designers, project and product managers, and more. Unlike hiring full-time employees, you can ramp up or dial back our personnel as needed. You get great people at an affordable price, for as long or as short as you need.
Technology Consulting
We can assess and document your current tech stack and make recommendations about how to improve it. Or we can do technical due diligence on a potential company you’re acquiring. Or we can teach your team what they can do better. We provide outstanding, detailed advice to help our clients excel.
Our Gaming, Entertainment
& Hospitality Solutions
In FocusSample Areas of Expertise
Gaming Platforms & Products
- Responsible gaming platforms
- Sports wagering platforms/integrations
- Digital lottery and sweepstakes solutions
- Game art, math, and sound packages
- Gaming mobile app development
- Land-based and online slot and table game development
- Player portals
- New functionality for slot systems
- Game porting and cloning
Hospitality & Guest Experience
- POS, CMS and PMS integrations & enhancements
- Remote ordering and delivery platforms
- Virtual room and entertainment tours
- Check-in and check-out functionality
- Kiosks (financial, marketing, travel and entertainment style)
- Hotel, F&B, and show ticket reservations and orders
- Dynamic pricing systems
AI, Data, Cloud & Modernization
- Hybrid and private cloud migrations
- Predictive and prescriptive analytics solutions
- Upgraded databases
- Chatbots
- AI and machine learning tools
- Modernizing legacy systems
Loyalty, Marketing, Commerce & Payments
- Player loyalty & rewards systems
- Enhanced guest marketing systems
- Digital wallets and cashless initiatives
- eCommerce systems for loyalty point redemption
Workforce, Security & Operations
- Employee security systems
- Employee monitoring platforms
- Employee training portals
- Casino security technology
Product Experience & Delivery
- Dedicated QA and DevOps teams
- VR & AR content
- New UI/UX designs
Case Study
Built Award-Winning Gamified Offer Management Solution for the Palms
The Challenge
The Palms Casino Resort in Las Vegas wanted a new set of tools to drive additional hotel bookings to the property. They had been sending past guests a monthly email newsletter packed with promotions. The newsletter generated revenue, but the executive team wanted a way to increase direct hotel bookings. They turned to us.
The Solution
We built a promotional engine the Palms could use to build custom games to incorporate into their newsletter. This made the communications far more interactive and exciting, and gave their marketing team a powerful new marketing tool to actually design and deploy their own custom gamified promotions. As a result, gamified promotions were incorporated into their emails to past guests, and rewards like loyalty points and dining offers were given to patrons to redeem during their next visit.
The Result
In short, it worked.
- Patrons loved the games: Hotel revenues from the email newsletter jumped by $32,000 per month compared to the previous approach that didn’t utilize our tools.
- Open rates on the email increased by 14%.
- Click-through rates to the booking engine skyrocketed by 103%.
Want to Build Something Cool?
Find out what solutions we can provide for you.
Let's Get In Touch
Get a free (yes, free!) tech consultation when you reach out.
We’re easy to work with, we know what we’re doing, and we make our customers look pretty awesome.
Contact Info
10845 Griffith Peak Drive, Suite 200 | Las Vegas, NV 89135
(888) 481-4011
Sales@PlanAtechnologies.com